Shipping policy

United States Shipping

3 Paws Brew Co. currently ships to addresses within the United States only. We do not offer international shipping at this time.

Made-to-Order Fulfillment

Our coffee and tea are roasted, packaged, and fulfilled on demand by our U.S.-based fulfillment partners. Merchandise is also produced specifically for each order. This allows us to provide fresher products while reducing unnecessary inventory and waste.

Processing Times

Most orders are prepared for shipment within 2–7 business days. Processing times may be longer during holidays, product launches, severe weather, or periods of unusually high order volume.

Processing time is separate from the carrier’s delivery time.

Estimated Delivery

After an order ships, standard delivery within the United States generally takes approximately 3–8 business days. These timeframes are estimates and are not guaranteed. Delivery times can vary based on the product, destination, carrier, weather, and other circumstances outside our control.

Shipping Charges

Any applicable shipping charges will be displayed during checkout before payment is completed.

Tracking Information

When tracking is available, customers will receive a shipping confirmation email containing their tracking information. Please allow up to 48 hours for tracking information to begin updating after a shipping label has been created.

Multiple Shipments

Coffee, tea, and merchandise may be produced by different fulfillment partners. When an order contains different product types, the items may arrive in separate packages and on different dates. Customers will not be charged an additional shipping fee because an order is divided into multiple shipments unless clearly disclosed during checkout.

Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address. Please review your address carefully before submitting your order.

If you notice an address error, contact us immediately at hello@3pawsbrew.com. We will attempt to correct the address, but changes cannot be guaranteed after fulfillment has begun. Additional shipping charges may apply if an order must be reshipped because an incorrect or incomplete address was provided.

Delayed, Lost, or Damaged Packages

Carrier delays can occur because of weather, service disruptions, holidays, or other circumstances outside our control.

If your tracking information shows that a package was delivered but you cannot locate it, please check around the delivery location, ask other members of your household, and contact the shipping carrier. If the package still cannot be located, contact us at hello@3pawsbrew.com.

If an order arrives damaged or incorrect, please contact us within 30 days of delivery. Include your order number and photographs of the product, packaging, shipping label, and damage so we can review the issue.

Questions

For questions about shipping or an existing order, contact:

3 Paws Brew Co.
Email: hello@3pawsbrew.com
Phone: (908) 349-0221